Frequently Asked Questions (FAQ)

Is it safe to buy from our store?

Yes! Our site is SSL protected, and we use secure payment platforms to ensure the protection of your data.

Find out more

What payment methods are available?

We accept credit cards, Visa, Master, Elo, Hyper, Discover, Amex.

How long does shipping take?

Shipping time is 2 to 3 business days , depending on your location. We'll email you when your order is on its way.

Can I exchange or return a product?

Yes, you have up to 7 days from receipt of the product to request a return or exchange. See our exchange policy for more details.

Do I receive a receipt or tracking number?

Yes, once your order is confirmed, you'll receive an email with all the details and a tracking number so you can track your package at all times.

You can check your order HERE.

Do you have customer service?

Of course! You can contact us by email or social media. We're here to help you Monday through Friday, 9:00 AM to 6:00 PM.

where are they from?

Headquarters on San Martín Avenue, Paso de los Libres, Corrientes, Argentina.
See about us HERE

What is the delivery time for my order?

Check shipping times HERE

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